Terms of Service

Last updated: July 24, 2024

These Terms of Service ("Agreement") govern your use of the business productivity and collaboration software provided by Parati Technologies Pvt. Ltd. ("Parati"). By using our Services, you agree to these Terms.

1. Acceptance

By using our Services, you confirm that you are of legal age and agree to these Terms and any Service-Specific Terms. If you do not agree, do not use our Services.

2. Description of Service

Parati provides cloud software for business and internal organizational use. You are responsible for internet access and required hardware.

3. Beta & Free Trial

Beta Services are experimental and may be modified or discontinued at any time. Free trials are offered as-is, and data may be lost unless a subscription is purchased or data is exported before the trial ends.

4. User Responsibilities

You must provide accurate information during signup and update it as needed. Parati may terminate accounts with invalid or outdated data.

5. Restrictions

Users may not misuse the Services, including unauthorized access, reverse engineering, overloading systems, sharing accounts, or violating laws.

6. Spamming & Illegal Activities

Do not use the Services to transmit unlawful, harmful, offensive, or unauthorized content. Spamming, phishing, and fraud will result in termination.

7. Third-Party Applications

Use of third-party integrations is subject to their terms. Parati may disable or remove such integrations at its discretion.

8. Payments & Renewals

Services are subscription-based and auto-renew unless canceled. Taxes apply where required. You’ll be notified prior to renewals.

9. Refunds & Cancellations

Full refunds are available during the first month (monthly plans) or 30 days (annual plans). Partial downgrades receive credit extensions. No refunds for accounts terminated due to violations.

10. Organizational Accounts

Admins manage organizational accounts. Parati is not responsible for internal administration.

11. Data & Privacy

Data ownership remains with you. Parati only accesses your data to provide the Services, and personal data is handled per our Privacy Policy.

12. Inactive Accounts

Unpaid accounts inactive for 60 days may be deleted after prior notice.

13. Hosting Location

Data is stored based on IP-detected region. Misrepresentation of location may result in migration or account termination.

14. Content Responsibility

You are responsible for content you transmit. Public content is accessible online and may be indexed.

15. Sample Files

Sample files provided are for demonstration only and contain no real data or warranties.

16. Trademarks

“Parati”, “Zynth”, and associated logos are trademarks of Parati. Do not use them without permission.

17. Disclaimers

Services are provided “as-is”. We disclaim all warranties, including availability, reliability, or suitability for any particular purpose.

18. Liability

Parati’s maximum liability is the higher of ₹5,000 or the fees paid by you in the last 12 months.

19. Indemnity

You agree to indemnify Parati against claims arising from your misuse of the Services or violation of any law or rights.

20. Legal Jurisdiction

This Agreement is governed by Indian law. Disputes will be resolved by courts in Chennai.

21. Termination

We may suspend or terminate accounts for legal or policy violations, inactivity, or technical issues. You can also request account deletion and a prorated refund if we breach our obligations.

22. Changes to Terms

We may update these Terms with 30 days’ notice for significant changes. Continued use after that means acceptance. You may terminate your account if you disagree.

23. Contact

If you have questions, reach us at team@zynth.ai.